Built for cleaning teams
Google Review Software for Cleaning Companies
Cleaning businesses earn trust inside customers’ homes, offices and rental properties. EarnedWord gives each completed clean a professional review-request page, while keeping the workflow simple for owners, solo cleaners and growing teams.
Why completed-work context matters
A review request is more useful when the customer can recognize the property, service and completion date rather than receiving a bare Google link.
For recurring work, EarnedWord helps the owner choose meaningful moments—such as the first deep clean, a move-out handover or a customer milestone—instead of asking after every routine visit.
Suggested review workflow
- 01
Complete the clean
Record the property or area, service type and completion date.
- 02
Add appropriate proof
Use before-and-after photos only when useful, professional and approved by the customer.
- 03
Ask after inspection
Share the page after the walkthrough, key handover or customer confirmation.
- 04
Follow up once
Use one polite reminder when appropriate rather than repeated messages.
Example services
- Deep Clean
- Move-Out Clean
- Move-In Clean
- Regular Home Cleaning
- Office Cleaning
- Post-Construction Clean
- Carpet Cleaning
- End-of-Tenancy Clean
Photo guidance
Cleaning photos can reveal private living spaces, documents, family photographs or security details. Get permission, frame only the work, and remove anything that could identify or embarrass the customer.
Best request timing
For one-time work, ask after the customer walkthrough or confirmation. For recurring service, choose a clear success point instead of sending a request after every visit.
Initial request
Hi [Customer name], we have completed your [cleaning service]. You can view the service summary here: [link]. We would be grateful for an honest Google review about your experience with [Business name].
One follow-up
Hi [Customer name], thank you again for choosing [Business name] for your [cleaning service]. If you have not had a chance to share your experience, your review page is here: [link].
Common questions
Are photos required for cleaning jobs?
No. Photos are optional. Use them only when they improve the customer experience and when you have permission to show the space.
How often should recurring clients be asked?
Choose a meaningful milestone, such as a successful first month or a major seasonal clean. Avoid turning every visit into another request.
Can office-cleaning teams use EarnedWord?
Yes. The page can identify the completed service and area without exposing internal notes or unnecessary customer information.